This company was so easy to work with. I order the wrong item and had no problem returning it and ordering the one I wanted. The color online looked a little green the company called to see if that was the color, it wasn't greenish. It came sooner then they said. When UPS brought it and I wasn't home, the company called to make sure I could be home to get it the next day so that the item wouldn't be returned. When I got the case it was beautiful. Great saddle color, soft leather, its just a really nice case. The person I bought it for loves it. Really, really nice, and a great company to work with.